Privacy Policy

At Camiseta Express Ltda., we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform and use our services related to custom shirt production, bulk shirt delivery, garment printing, fabric sourcing, and quality control. We adhere to the principles set forth by the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure your personal data is handled responsibly.

Information We Collect

We may collect and process the following types of personal data:

• Contact information such as name, address, phone number, and email address.
• Transaction details related to orders, payments, and deliveries.
• Account credentials and login information when you create an account on our site.
• Information related to your preferences and interactions with our services.
• Technical data including IP address, browser type, and browsing behavior on our online platform.

How We Use Your Information

Your personal data is used to:

• Provide, manage, and improve our custom textile manufacturing services.
• Process orders, manage delivery schedules, and communicate order status.
• Respond to inquiries, provide customer support, and resolve issues effectively.
• Comply with legal obligations and enforce our terms of service.
• Enhance your experience by personalizing content and improving service functionality.
• Conduct internal analytics and quality control for better service delivery.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract with you or to take steps at your request prior to entering into a contract.
• Compliance with a legal obligation to which we are subject.
• Legitimate interests pursued by Camiseta Express Ltda., such as improving services and preventing fraud.
• Your consent, where required, for specific processing activities.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. Personal information may be shared with:

• Trusted service providers and partners who assist us in operating our business and delivering services, under strict confidentiality agreements.
• Regulatory authorities, law enforcement agencies, or courts when required by law or to protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize your data.

Your Rights Under GDPR and Other Data Protection Laws

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you.
• Right to rectification of inaccurate or incomplete information.
• Right to erasure of your personal data under certain circumstances.
• Right to restrict or object to processing of your personal data.
• Right to data portability to obtain and reuse your data across different services.
• Right to withdraw consent at any time when processing is based on consent.
• Right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, you may contact us via our physical address.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Our security practices are regularly reviewed and updated in line with industry standards.

Cookies and Tracking Technologies

Our online platform may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver personalized content. You may manage your cookie preferences through your browser settings.

International Data Transfers

As a company operating in Brazil, we may transfer your data to recipients in other countries for processing purposes. We ensure that adequate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If we become aware of such data being collected, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions or concerns regarding this privacy policy or our data practices, you can contact us at:

Camiseta Express Ltda.
248 Independence Avenue, Suite 12B
São Paulo, São Paulo, 04563-010
Brazil

We are committed to safeguarding your personal data and ensuring your trust in our services. Thank you for choosing Camiseta Express Ltda.